Privacy Policy
Privacy Policy – NSW Car Buyer
At NSW Car Buyer, we value your trust and are committed to protecting your personal information with the highest level of security and transparency. As an experienced and reputable car buyer in New South Wales, we follow industry-best privacy practices and comply with all relevant Australian data protection regulations.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or services.
- Who We Are
NSW Car Buyer is a trusted car-buying and removal service provider with years of professional experience in the NSW automotive industry. Our goal is to offer safe, fast, and reliable transactions while maintaining strict confidentiality and customer protection standards.
- Information We Collect
We collect information to provide accurate quotes, ensure secure payments, and deliver a smooth customer experience.
2.1 Personal Information
We may collect the following details when you request a quote or sell your vehicle:
- Full name
- Phone number
- Email address
- Pickup address or location
- Vehicle details (make, model, year, condition, registration status)
- Ownership verification information
- Payment details (e.g., bank account number for EFT)
2.2 Non-Personal Information
To improve our website performance and user experience, we collect:
- IP address
- Browser type
- Device information
- Website usage data (pages visited, time spent, interactions)
- Cookies and tracking data
- How We Use Your Information
We use your information to provide high-quality, trustworthy services. Your data is never sold or misused.
We use your data to:
- Provide accurate car valuations and instant cash offers
- Schedule vehicle inspections and pickups
- Communicate updates, confirmations, and service information
- Process secure payments
- Improve our website functionality and customer experience
- Prevent fraud and verify vehicle ownership
- Meet legal obligations under NSW regulations
- How We Protect Your Information
Your safety is our priority. As an experienced, professional car buyer, we use advanced security measures to protect your data.
Our data protection practices include:
- Encrypted communications
- Secure server storage
- Restricted internal access
- Regular security audits
- Safe data disposal and retention policies
Despite robust security standards, no digital system is 100% risk-free. However, we continually monitor and update our protection methods to maintain maximum customer safety.
- When We Share Your Information
We only share your information in specific, necessary situations.
5.1 Service Providers
We may share data with trusted partners who assist us with:
- Payment processing
- Towing and logistics
- IT and website support
These partners follow strict confidentiality and data protection standards.
5.2 Legal Requirements
We may disclose information if required by:
- NSW Police or law enforcement
- Govt. vehicle registration databases
- Court orders
- Legal compliance requests
- Cookies & Tracking Technologies
Our website uses cookies to improve loading speed, user experience, and SEO performance. Cookies help us provide a smoother browsing experience and understand how visitors use our website.
You may disable cookies at any time through your browser settings.
- Data Retention
We retain customer information only as long as necessary to provide services, meet legal obligations, maintain business records, and prevent fraud.
Once no longer required, your data is securely deleted or anonymized.
- Your Privacy Rights
As an NSW customer, you have the right to:
- Request access to your personal information
- Request corrections or updates
- Ask for deletion where legally permitted
- Opt out of marketing communication
- Withdraw consent for specific uses
To make a request, contact our support team (details below).
- Third-Party Links
Our website may contain links to external pages. We do not control or take responsibility for the privacy practices of third-party websites.
- Children’s Privacy
NSW Car Buyer does not provide services to individuals under 18 years old and does not knowingly collect data from minors.
- Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in laws, technology, or our services. The “Last Updated” date will always show the most recent version. Continued use of our website signifies acceptance of these updates